Frequently Asked Questions
Integrative Medicine & Urgent CareBecause our services at Forum Health Modesto are so specialized in Integrative Medicine, as providers, we do not follow patients in the hospital. We recommend that you have an ongoing relationship with a general practitioner outside of this office who is available for emergencies, urgent care and hospital admission. We do provide emergency phone coverage to our patients during evenings and weekends but ONLY on issues that we treat. For these types of rare emergencies you may call:
Frequently Asked Questions
Please call or e-mail our office to talk with us about your specific needs. Most often, the length of the first new patient visit is 1 hour and 15 min to cover all the current health issues you are facing, review past medical history, past labs, and create with you a treatment plan and actions.
On the day of your initial appointment, it is helpful for you to arrive 10 minutes before your appointment time so that all necessary paperwork can be completed efficiently. You may choose to bring someone with you to take notes during your visit or you may bring a recording device to record the visit exchange.
We look forward to partnering with you to create and help you continue your optimal health.
We do not require a referral to see you as a patient. All you need to do is contact our scheduling specialist to arrange a new patient appointment. Although we do not accept insurance and are not a participating provider for any insurance or health plan including Medicare and Medicaid, the office can provide you with an itemized receipt form which may be submitted by you for insurance reimbursement consideration. This varies by payer and we suggest that you contact your insurance in advance in order to understand their reimbursement policy relative to our services.
Your first visit is about 75 minutes with your second appointment in a month for about an hour. After the first 2 initial visits you will meet with NP, PA Dianne Hinton every 2-6 months as needed.
After your initial appointment you may choose to continue to see Dianne Hinton in person for any follow-up visit. Sometimes she will allow those follow-up consults by phone – depending upon what she feels is necessary for your best care. These are charged at the same rate as an office visit based on the time spent on the phone and any necessary time to finish caring for your needs.
Most often return office visits are scheduled for 45 minutes with a minimum of one half hour, or longer as indicated by Dianne Hinton, NP, PA or according to your needs.
Anyone can be a patient.
There will be no charge for cancellations made at least 48 hours before the time of appointment. Otherwise, you will be charged for half of the fee unless we are able to fill your appointment time.
Forum Health offers its patients direct preferred pricing on lab work through its in-house program, Labs Direct. On average, the Forum Health Labs Direct program saves patients 79% on lab testing, regardless of insurance coverage, with our direct preferred pricing.* Ask our front desk for more information!
Yes! You can use your FSA/HSA funds to pay for any services at our clinic.
A full in-clinic supplement store is available to meet your continued needs for the products our clinicians recommend.
If you need supplements or supplement refills from our office, you can drop by to pick them up during office hours or you can send an email to [email protected] to place an order and have them shipped to your address.
If you order by email, please be sure you have your credit card information on file with our office and you include your phone number and shipping address.
Orders received by 12 pm Monday through Thursday PST will be shipped the same day, and orders received after 12 pm will be shipped the following day. If your order is placed on Thursday after 12 pm, they will be shipped the following Monday.
Any mailing will include a shipping and handling charge based on the actual cost of shipping plus a $5-8 packaging/handling fee.
Supplements may be returned to this office for credit only under special circumstances approved of by our office.
Not near our Modesto office?
No problem, our Forum Health Modesto team is available to you no matter where you are.